Read These 10 Secrets To (Fill in the Blank)
Did that headline get your attention? Shame on you. This means you are reading this post to either learn some deep dark secret to growing 'your multi-million dollar solo practice working just one day a month' OR you were going to read it to mock me. The point is these stupid headlines have the power to draw you in and that is what the newest parade of carnival barkers, snake oil salesmen and the latest hard core hit-and-run product/service people will be throwing at you to extract your hard-earned dollars.
I've finally reached my tipping point. With the economy in a tailspin, layoffs, fear of unemployment, these hyenas can smell the fear in your sweat and they are swooping in to offer you 'the secret'. And it is starting to really PISS ME OFF!
See, in another life I was educated at Syracuse University's Newhouse School of Public Communications and went on to work at both large and small advertising agencies. I understand the psychological pull of phrases like 'the secret'. It is emotional and compelling language and we are drawn to it like a moth to its death by the allure of the flame. So I'm going to use the word now but in a sentence you may not like:
There are no 'secrets' to success. And if there were...it would be these:
1. You must learn to be a good lawyer
2. You must have tools which will increase your productivity
3. You must learn to use these tools for maximum efficiency
There are no secrets to creating a thriving and healthy solo practice. The methods are as old as dirt. Only the tools have changed.
But I will use an analogy near and dear to my heart. Imagine you want a baby. It is indisputable, undeniable, physiologically impossible to have a healthy baby without the baby being permitted to grow for the required nine months (preferably in a human woman's womb.)
1. Some people are very fortunate and on the first attempt at conception - Voila! Pregnancy. Yet there is no shortcut around carrying that baby to term. They may not have morning sickness and be blessed with a quick and painless labor. But in order to have a healthy baby - nine months.
2. Some will have trouble conceiving, need assistance from fertility doctors, an understanding spouse if one is in the picture, health insurance which will cover the procedure or an equity line of credit. The road will be more difficult and the key to success will be finding the right information, referrals leading to (reputable) assistance. If and when it happens, the baby still has to be carried those nine months. Only this mother may have all day sickness for nine months, be on disability and full bed rest and need a c-section and additional recovery time. But the baby still needs to grow for nine months. The end result, a baby.
3. Others won't be able to conceive, may have to hire a surrogate, so someone else will do all the heavy lifting. Some how the wanna be mom finds a way to afford it. But even with a surrogate, it still takes nine months to produce the baby and this road to parenthood comes with a whole different set of issues.
4. And then there is adoption. Still nine months but someone else is doing all the work for you. At the end of the process (which can be far longer than nine months from start to finish), a baby.
We can take the analogy all over the place but let's not The circumstances to birth this baby will play out differently for every parent but nothing changes this fact: in order to bring home a baby it needs to grow for nine months before a parent can see the end result and experience the joy of a child that is theirs.
(And then comes the parenting regardless of how you got the baby. I'll stop with the analogies now.)
There is no 'secret' to building a successful solo practice.
However, it is #2, #3 and #4 which open the door to both reputable people and products that can help you achieve your goals and the not so reputable who will simply tell you what you want to hear while relieving you of your money and possibly more. And in this economy, if they work it right, your desperation will have you forking over your dollars to anyone who promises you the world and the 'secret.' The real 'secret' is the one these people know - it's called 'the pain point.' If they can identify your 'pain' they will gain because they will create a compelling message which will resonate with you. And that message is one that usually plays to your fear, your greed or your sloth.
I am on many a so-called 'gurus' e-mail lists incognito to see what happy horseshit is being peddled because my clients will often ask my opinion. My e-mail is full of these wonderful 'formulas' for success asking from $5.00 to $12,000. (The $5.00 one is my favorite because if 1000 people send him $5.00 they're not going to miss $5.00 but he'll be $5,000 richer for a mass spamming of lawyers.) And they are usually e-mailing you from their luxury yachts on a break from their vacation or while jetting off to another exotic location where a group of sycophants are impatiently waiting to hand over thousands of dollars to learn 'the secret.' God forbid you miss your one and only opportunity to learn from the great one himself.
There is no getting around the realities of building a solo practice. You must learn to practice law well. Pick your mentors wisely. Select with care the law practice management products and services appropriate in the 21st century, products and services designed to boost your productivity and help deliver your message. Then make sure you commit to using these tools to their maximum potential.
There are your 'secrets'. And it didn't cost you a penny.
(And in case you didn't see, check out our recent faculty announcements at Solo Practice University.
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True, there are no secrets - except one. Hard work. In order to be a good lawyer, one must put in hard work to get to the necessary level of expertise.
In order to be a good entrepreneur, one must put in the hard work involved in learning the skills of business.
To be a good marketer, there's a secret - you need to learn how successful marketers do it.
And on and on.
Sure, there's a load of crap out there. Gurus, geniuses, gobblydegook and all that rot.
Problem is that lawyers want the easy fix. They want it spoonfed to them, and they want to flip a switch to make it all work. Then they want to go home and count the money.
Doesn't work that way, and we know it at a gut level.
But that's why those gurus make so much money. It's the promise of the benefit.
I can learn SEO techniques and spend a bunch of time doing it, or I can pay a bazillion bucks to some know-it-all.
Doesn't work that way, does it?
Yet we as Americans keep opening up our wallets and trying to substitute hard work for money.
Posted by: Jay Fleischman | February 09, 2009 at 11:01 AM
First, I actually didn't bother opening this up from Twitter because I'm bored of the 10/100/etc secrets types of posts. Thank goodness you're in my reader and I actually read the post!! I'm definitely a proponent of hard work is the best path to success. I wish more people quit believing the hype of easy money (online or otherwise), it just adds up to a lot of spam/junk mail!
Posted by: Laurie | February 09, 2009 at 12:28 PM
Like you, my email box is full of offers on a daily basis. Do I check out people who solicit my business? YES.
Secrets? There are none.
Magic pills? There are none.
Be good to people, become an expert in your field, and don't give up your practice when times get hard. (yes, all in that order)
Posted by: Mina Sirkin | February 09, 2009 at 02:43 PM
What about using a similar lure in one's own marketing? Does it tend to mark one as a snake oil salesman?
The reason I ask is that most advice I see about online article marketing (that is submitting articles to articlemarketer.com and similar sites, as opposed to blogging) is to title articles with "top 5" or "top 10" to attract readers. While that is different than promising a secret, it still seems uncomfortably close to the snake-oil approach. If this technique in fact has the effect of repelling potential readers, maybe lawyers should stay away from it.
Thoughts?
Posted by: Greg May | February 10, 2009 at 05:49 PM
People are attracted to lists or bulletin points (Think Letterman's Top 10 or others.)
But providing lists or delineating points is not the same. It does, however, offer clarity and lets people know what to expect in the body of the article or post. And based upon this expectation it is known draw readers in.
But it's not the wording I object to in the headline as much as the idea there ARE 'secrets' only a few are privy to when in fact there are no secrets period.
If a headline read "5 steps to a healthy law practice" - that's not snake oil to me as much as "5 secrets to a million dollars solo practice". The first is providing a list based upon opinion. The second promises a key to the magic kingdom...for a price.
I hope this clarifies my point.
Posted by: Susan Cartier Liebel, Esq. | February 10, 2009 at 06:21 PM
That's a thoughtful, intelligent article. Unless you work really, really hard to learn your area of law as a lawyer, you can't rise to the top of the profession. I have noticed that the harder I work, the luckier I get. And I laugh when I think about how hard I thought I was working back in law school!
Posted by: Joseph C. McDaniel | March 13, 2009 at 09:18 PM
I'm a firm believer in doing the next right thing, no matter the cost. This has translated into success into my practice, as I am rewarded for helping people that others wouldn't touch. The fact that people say thank you and nearly cry when they look at you in the eye at the end of their case is one of the greatest gifts I've been given as a lawyer.
That being said, there is no secret. I live by the motto that I will not compromise my integrity, I will not compromise my morals, and I will not compromise my personality all in favor of making a few extra bucks. So the secret...it's just being yourself...that is if it works ;)
Posted by: Aaron M. Kelly | August 02, 2010 at 03:00 AM